Privacy Policy

Last Updated: October 29, 2024

Ranera Enterprises LLP (“we,” “our,” or “us”) operates Objetto (the “Website”), an e-commerce platform that sells home decor products across India. We are committed to protecting the privacy and security of our customers’ information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in compliance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and other applicable Indian laws.

1. Information We Collect

– Personal Information: When you place an order, create an account, or fill out our Contact Us form, we may collect information such as your name, email address, phone number, billing and shipping address, and payment details.
– Non-Personal Information: We may collect non-personal information like browser type, device information, IP address, and website usage statistics to improve our services and provide a better shopping experience.

2. How We Use Your Information

We use the information collected to:

– Process and fulfill your orders.
– Communicate with you about your orders, provide support, and respond to inquiries.
– Improve and personalize your shopping experience on Objetto.
– Send marketing communications and updates about our products and offers (you may opt out at any time).
– Analyze website usage and optimize search visibility to enhance site performance and user experience.
– Comply with legal and regulatory requirements.

3. Disclosure of Your Information

We may share your information with:

– Service Providers: To facilitate payment processing, delivery, and other services, such as customer support.
– Legal Obligations: If required by law or to protect our rights, we may disclose your information to government authorities or regulatory bodies.

We do not sell or rent your personal information to third parties for any purpose.

4. Payment Information

Payments on Objetto are processed by our trusted third-party payment gateway provider. We do not store your payment card details on our servers. All payment transactions comply with applicable legal and security standards to ensure data protection.

5. Cookies and Tracking

We may use cookies and similar technologies to enhance your experience, remember your preferences, and understand how you interact with our site. You may disable cookies via your browser settings; however, this may impact the functionality of the Website.

6. Data Security

We employ reasonable security practices and procedures, as per Rule 8 of the IT Rules, 2011, to protect your personal information. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

7. Your Rights

In compliance with Indian laws, you have the right to:

– Access, modify, or delete your personal information.
– Withdraw consent where processing is based on consent.
– Lodge a complaint with relevant authorities if you believe your data has been misused.

To exercise these rights, contact us at info@objetto.in.

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Ranera Enterprises LLP
Email: info@objetto.in
Phone: +919900094120